ce8c1034-70e9-485e-bce2-2f8ece9ebf92.provider's edge (5)

Remote Care as a Service:

Why Brook.AI's Wraparound Model Is a Scalable Investment Bet

Healthcare systems aren’t short on tools. They’re drowning in them.

And yet, patients still fall through the cracks. Compliance slips. Readmissions spike. Clinics burn out their people trying to keep up.

The real issue? Most solutions aren’t built to fit how care actually happens.

That’s why smart investors are shifting their focus from flashy point solutions to infrastructure-level platforms—models that integrate, streamline, and truly support providers without adding more noise.

Brook.AI is doing exactly that. Their "Remote Care as a Service" approach delivers a wraparound, people-first system that improves compliance, lightens clinician workloads, and scales profitably across a variety of conditions.

Let’s take a look at why they’re not just investment-ready—they’re building the kind of company healthcare needs now.

Listen anywhere you get your podcastin' on.

Live Interview

Luke O'Brien didn’t start in healthcare. He started as a son, trying to help his father through leukemia.

“I wasn’t even in healthcare at the time,” he said. “But I remember thinking—there’s so much that’s backwards about how we were communicating with my dad’s care team.”

There were too many missed messages, too many unasked questions, and way too many gaps between visits. Luke and his sister kept a running list of what to ask the next doctor. But by the time they left the appointment, half those questions were forgotten.

They weren’t alone. They were just like every other family trying to coordinate care without a roadmap.

Fast forward to today, and Luke is now VP of Partnerships at Brook.AI—helping build the very thing he wished he had back then: a care model that stays with patients after the hospital doors close.

"We don’t want to put more weight on the provider... so we went through each piece to figure out how to take the weight off." — Luke O’Brien

What Brook.AI Is Doing Differently

Brook.AI delivers what they call "Remote Care as a Service." It’s a wraparound model that combines:

  • Remote patient monitoring tools
  • 24/7 access to nurses, dietitians, and health coaches
  • Customized or ready-to-go care protocols
  • EHR integration for full visibility
  • Revenue cycle support
  • Tech support and device fulfillment

Patients get check-ins when readings go missing. Providers get notes automatically pushed into their EHR. And systems don’t have to choose between staffing up or letting compliance slip.

This isn’t just a plug-in. It’s a people-enabled platform.

Low Friction, High Trust

Brook.AI isn’t trying to own the data ecosystem. They’re enabling it. Their care team operates as an extension of the clinic—logging into the same EHR, following the same protocols, and escalating only when needed.

As Sabrina Runbeck, Co-Founder of PulsePoint Path, puts it:

“Most founders solve problems from a one-dimensional lens. Brook.AI is different. They’ve created an empowered ecosystem that aligns human capital and digital infrastructure for 10x growth.”

Providers don’t need to retrain staff. Clinics don’t need to rewire workflows. Patients don’t need to download another app if they don’t want to—they can just pick up the phone.

Brook’s sweet spot? Medium to large-sized clinics and health systems. Especially those managing high volumes of chronic conditions like:

  • Hypertension
  • Diabetes
  • Obesity
  • Congestive heart failure (CHF)

They’re also expanding into mental health and GLP-1 medication support by repurposing their core infrastructure.

The Business Case Investors Want

Brook.AI’s rollout is fast—live within 30 days. Systems don’t pay upfront, and the platform becomes profitable from day one.

That’s because it solves real operational burdens:

  • Missed readings? The nurse calls.
  • Patients lost post-discharge? Brook follows up.
  • Gaps in documentation? Summaries go straight into the EHR.

They’re not just solving for patient engagement—they’re removing the pressure points that make compliance so hard to scale.

What Makes Brook Investment-Ready

They’ve already closed their Series B and are thinking ahead. Here’s why they’re the kind of company investors are paying attention to:

  • No vendor lock-in: Integrates directly with existing EHRs
  • Expanding TAM: From chronic disease to mental health
  • Value-first partnerships: Aligned with health equity and access goals
  • Scalable model: Minimal lift, fast proof, strong margins

Brook isn’t trying to replace the provider. They’re trying to support the system at every touchpoint—without becoming a burden themselves.

Get Involved

Brook.AI is actively building strategic partnerships with health systems and investors.

Learn more at brook.ai or connect directly with their team to explore investment and scaling opportunities.

Want to meet founders like Brook before they hit their next raise?

Apply to judge or attend HealthTech Showdown, our virtual event where pre-vetted companies pitch directly to capital partners and health system leaders. You are also helping each event’s winner to be able to receive $5,000+ in media opportunities. Book a call with our CEO Sabrina Runbeck to discuss this opportunity: PulsePointPath.com/Call-Sabrina

Founders can apply for a guaranteed spot at PulsePointPath.com/Contestant or send a 200-word pitch to Showdown@PulsePointPath.com with subject line “Showdown Scholarship” to receive $800 cash to use for this engagement.

Investors looking for healthtech companies that reduce cost, improve outcomes, and scale with minimal friction—Brook.AI is one to watch.

And if you’re an investor managing a portfolio of healthcare founders, PulsePoint Path can help you grow those companies with less risk and more return:

  • Leadership Maximizer: Strengthen executive team alignment, reduce internal friction, and find the right strategic hires.
  • Pathfinder: Conduct deep-dive SWOT analyses to focus portfolio companies on the right business strategies.
  • Capital Readiness Scorecard: Identify cash burn risks early, organize operations, and clearly communicate value to future funders.
  • HealthTech Showdown: Spotlight your strongest ventures in front of aligned capital and health system leaders.

About Sabrina Runbeck

Sabrina Runbeck, MPH, MHS, PA-C helps healthcare technology companies scale sustainably—without burning out their teams or running out of cash.

She is the Co-Founder of PulsePoint Path and works alongside a 12-integrated board of advisors to help founders make strategic decisions that multiply impact and protect capital.

Her signature 5D Integrated System helps companies move beyond one-dimensional problem solving—what they think the issue is—and instead, builds an Empowered Ecosystem across leadership, team dynamics, and systems alignment. This is how founders evolve from early traction to 10x growth.

Sabrina is also a TEDx speaker, former Cardiothoracic Surgery PA, and trusted advisor with over 15 years of experience in public health, neuroscience, and business acceleration.

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